Why Bad Review Threats Don't Work at Lil Helper

Lil Helper is a company run by real people - not robots.
If you have any complaints or concerns about our charcoal cloth diapers, change mats, breast pads, or any other items that we sell, reach out to us!
Our incredible cloth diaper customer service team at delight@lilhelper.ca is on standby waiting to make it right for you.
Our thousands of positive 5-star reviews back us up.

ABOUT OUR COMPANY:

We are Lil Helper, a growing company founded in 2009 by CEO, Mohammed Gandhi and his best bud Nader Abu El Samid - both from the Aerospace Engineering College of Ryerson University in Toronto.
Lil Helper was born out of an itch to make a better and more affordable cloth diaper. Our sole mission has always been to provide quality products for your family with exemplary customer service and support.
Today, we are proudly one of the best cloth diapering solutions on the market. In fact, we were voted best cloth diaper by the Cloth Diaper Community Choice Awards in 2023! But that’s not all we are!
We offer many other thoughtfully designed product collections developed in collaboration with our community! From bibs to change mats to crib mats—we’ve got you covered. Literally.
Not a parent? Got another leaky, messy problem? We've got you too.
We are so excited about how we've grown to be more than 'just a cloth diaper company'. With the launch of reusable cloth menstrual pads, G Tube Pads, Bite Bags, Beach towels, and so much more. We truly have something for every leaky human (aka everyone on earth). In December 2024 we launched 10 new products - with more to come in spring 2025! 
While providing parents with a greener alternative to disposable diapers, Lil Helper also started the Baby Do Good program, which gives 1 brand new cloth diaper to a family in need for every 3 diapers sold. It is our way of giving back to the community. This over time was replaced with our own subsidy program, the Baby Do Better Program. And now we are proud to offer our menstrual products in our new Needs Program
Happy customers in the thousands have left reviews across our website, social, and search platforms averaging a humbling 4.9/5. Like this one for a unique way someone is using our Bite Bags!
We pinky promise we’ll take good care of you and your fam too.
Have we interested you in us? Yay!! Let’s chat!
Caitlin

Caitlin

Blog Content & Delight Customer Services Manager

From registered social worker and early childhood educator to Lil Helper guest blogger to our blog content and Delight Customer Services Manager—and that’s all on top of being a proud mama to three. Caitlin fell in love with Lil Helper after using cloth diapers for her first child and quickly combined her longtime love of writing with her new passion for parenting and cloth diapering. She enjoys writing about marriage, mental health, family, postpartum reality, and early childhood development. Besides writing and connecting Lil Helper and customers together for meaningful solutions, Caitlin loves thrifting, gardening, and momming.

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