Unlock Rewards Every Time You Shop!
Join the Lil Helper Rewards Program and start earning perks! It’s free and easy—just sign up or log in to your account. Earn points for every purchase, referring friends, and engaging with us on social media. Redeem your points for discounts at checkout—it’s that simple!
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Easy to Join! Sign up or log in to your account and start earning points right away—no extra steps needed. |
Earn While You Shop! Get 20 points for every $1 you spend (calculated based on USD conversion). |
Redeem points! Use your points for instant discounts—just hit Redeem Points at checkout and save on your next order |
How do I sign up for the Rewards program?
It’s easy! Just visit lilhelper.com, click “Create an Account” in the top right corner, and enter your email address, first and last name, and a password to sign up. Once you’ve confirmed your account, you can log in and start earning points.
How do I earn points?
Earn points by signing up, shopping, referring friends, interacting with Lil Helper on social media, and more!
How do I check my balance?
Go to lilhelper.com, click “Log In” in the top right corner, and sign in to your account. Then click “Rewards” in the bottom left corner of the page. Your points balance will appear at the top under “Your Points.”
How do I refer a friend and earn rewards?
To refer a friend, simply log in to your account at lilhelper.com. Once you're logged in, click on "Rewards" in the bottom left corner of the page and select "Refer Your Friends." You’ll see your unique referral link—just copy and share it with your friends. They’ll get a $10 off coupon on their first purchase, and once they order, you’ll earn 10,000 points as a thank-you!
How can I redeem my points?
It’s easier than ever to use your points for discounts! Just hit the "Redeem Points" button at checkout to apply them to your current purchase.
I made a purchase—when do I get my reward points?
You’ll receive your points as soon as your payment has been processed.
How do I use multiple rewards coupons for a purchase?
You can only use one coupon per purchase on our website. Coupons cannot be combined.
I redeemed a reward by mistake—can I get my points back?
Yes! Just email us at delight@lilhelper.ca, and we’ll cancel the reward and return the points to your account.
What happens if I pay in a currency other than USD?
You’ll still earn points! Our system converts your purchase amount into USD to calculate your rewards. You’ll receive 20 points for every $1 USD spent, regardless of the original currency used at checkout.
Why are reward points calculated in USD and not in other currencies?
Our reward points system is based on USD to ensure consistency across all purchases, no matter which currency you use at checkout. Since our website's base currency is USD, we calculate points based on the amount spent in USD. This helps keep the program standardized for all customers, regardless of their local currency.
What happens to my points if I return a product?
If you return a product for a refund, the points earned from that purchase will be deducted from your total balance.
Why isn't my Rewards Code working?
Our website only allows one discount per order. That means a Rewards code can’t be used on items that are already discounted (sales, deals, multi-packs, bundles, or trials), with free shipping, with another coupon, or on gift cards. If your order already has a discount applied, the website will keep whichever deal saves you the most, so your code may not apply. Your points stay in your account to use on a future order.
Can I use my Rewards code and still get free shipping?
Unfortunately, no. Free shipping is applied as a discount at checkout, and our website only allows one discount per order, so a Rewards code can’t be combined with it. You’ll need to choose one: use your Rewards code and pay for shipping, or keep your points for another time and enjoy free shipping on this order.
